I have had a Teamviewer account for some years.
In December I upgraded to version 14 and my problems started.
I was billed twice. I requested this to be sorted and in the end it was. (Note 1)
In the meantime I created a new account for a new company.
I was invoiced and paid for that.
Then because of the first issue on the old company license, Teamviewer called me. I explaine d the whole story and they said they would sort it out. Well, it seemed sorted till June (6 months later) when I get an e-mail saying I owe the company for the license. I send them the details of where I paid it and copies of my bank statement showing the first transaction, the reversal and then the second transaction. They just cancelled my account.
So now I have paid, the accounts are all mixed up and I have nothing. No Teamviewer.
How do I get this sorted?
