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Connecting to a machine that is running TeamViewer 12?

I'm working on converting an application.  The exisitng application is on a VM with Teamviewer on it.

For a while, I was able to connect to it just fine.  However, this week whenever I connect, I keep this error message:

The remote teamviewer is running an old version which is out of date. Therefore you cannot connect to this Version anymore.

I was running version 14.  I tried uninstalling and reinstalling version 12.  That didn't work.  I got another machine that wasn't running TV and installed version 12 and I'm still getting an error.  The IT guy at the other company doesn't want to upgrade to 

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  • efect2000
    efect2000 Posts: 5

    as free user you should update to v14 or use other free product. use google.

  • Unfortunately, the free version of 14 and 12 hasn’t worked for me. I tried google and I couldn’t find an answer and that’s why I’m asking here.