Same ID is showing up on 2 different windows 10 systems

RichardPercival
RichardPercival Posts: 1
edited May 2023 in General questions

I have a customer that wanted to put TeamViewer on 2 of his systems and once the TV is installed, both systems have the same ID.

TV: 14.3.4730

Windows 10 LTSB

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @RichardPercival,

    Thank you for your message.

    Your customer probably cloned the image of his device.

    I think that the following article would be interesting for him: How do I use TeamViewer on cloned systems?

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

Trustpilot

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