ID is the same on 2 Macs

Please help me

Bought and set up a new MacBook Pro but Teamviewer ID is the same that is on my old Mac - this means that I cannot access my old Mac that my wife uses.

So I need a new ID - How do I do this please?

Thanks Justin

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Accepted answers

DomLan

Hi @JustinRaymond,

Have you cloned new Mac with Carbon Copy utility or something like that?

Try to uninstall then make a new fresh install of TeamViewer on new Mac or please take a look on this thread Change TeamViewer ID on clone by @Julia

Regards

All comments

DomLan

Hi @JustinRaymond,

Have you cloned new Mac with Carbon Copy utility or something like that?

Try to uninstall then make a new fresh install of TeamViewer on new Mac or please take a look on this thread Change TeamViewer ID on clone by @Julia

Regards

JustinRaymond

Sorted!

Uninstalling using Preferences within TeamViewer rather than deleting it on the Mac utilities is the correct solution

Thank you

MacFrost

Mein Mac besitzt die gleich ID wie die des Vorbesitzers.

-Kein Clone
-Neues OS
-Teamviewer Löschen
-auch mit Preferences
-keine Lösung
-Hotline vor 3 Wochen kontaktiert
-ich lasse ihnen eine Mail mit einem Script zukommen
-Mail hat mich nicht erreicht...