ID is the same on 2 Macs

Please help me

Bought and set up a new MacBook Pro but Teamviewer ID is the same that is on my old Mac - this means that I cannot access my old Mac that my wife uses.

So I need a new ID - How do I do this please?

Thanks Justin

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Accepted answers

DomLan

Hi @JustinRaymond,

Have you cloned new Mac with Carbon Copy utility or something like that?

Try to uninstall then make a new fresh install of TeamViewer on new Mac or please take a look on this thread Change TeamViewer ID on clone by @Julia

Regards

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MacFrost

Mein Mac besitzt die gleich ID wie die des Vorbesitzers.

-Kein Clone
-Neues OS
-Teamviewer Löschen
-auch mit Preferences
-keine Lösung
-Hotline vor 3 Wochen kontaktiert
-ich lasse ihnen eine Mail mit einem Script zukommen
-Mail hat mich nicht erreicht...

JustinRaymond

Sorted!

Uninstalling using Preferences within TeamViewer rather than deleting it on the Mac utilities is the correct solution

Thank you

DomLan

Hi @JustinRaymond,

Have you cloned new Mac with Carbon Copy utility or something like that?

Try to uninstall then make a new fresh install of TeamViewer on new Mac or please take a look on this thread Change TeamViewer ID on clone by @Julia

Regards