Can't cancel my subscription

Samodel
Samodel Posts: 1
in General questions

Hi, my teamviewer license trying to auto renew while I can't cancel it anywhere on the website or software. I have raised a ticket but no one replied. 

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Comments

  • cfitzgerald
    cfitzgerald Posts: 1

    I have the same issue.  Was told to submit a ticket to cancel and I did.  8 days later not a single response.  This is a total scam.  Very unethical.

     

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @cfitzgerald

    Thank you for reaching out to us.

    I have checked that your support ticket has been opened and one of our support representative will answer you and give you possible solution asap. 

    I apologize for any inconvenience caused. 

    Kind regards,
    Yuri

     

    Former Japanese Community Moderator
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