Able to resolve customer out of eventlog TeamViewer?

Patrick1996

An unattended acces occured from LA to Germany

This Eventlog shows the attacker connection. Can i resolve them?

He also transfered ~800$ from the affected PC to his Account...

 

**Please do not post TeamViewer IDs** **************** 28-07-2019 02:03:39 28-07-2019 02:29:45 george RemoteControl {*BCD3*42-D68A-4FC3-9*81-2563DA2097E4}

**Please do not post TeamViewer IDs** **************** 28-07-2019 02:29:52 28-07-2019 02:30:07 george RemoteControl {D*B8BCF-F6EC-4735-9*6C-916E5ACA*7FA}

Natascha

Hi @Patrick1996 

Thank you for your post. I am sorry to read what happened to you.

TeamViewer GmbH is a legitimate software development company. We take the privacy and security of our customers’ and partners’ personal information very seriously.

Please read the following article to get more information about TeamViewer and scamming and contact our privacy team via the report a scam form on this page: https://content.teamviewer.com/en/report-a-scam/

Please do not give your TeamViewer ID or password to anyone you do not fully trust. In the following article, you will find all password related information: All about passwords

I wish you a great start into the new week and all the best,
Natascha