Connect and Abort

AOBrien
AOBrien Posts: 1
edited May 2023 in General questions

I am using Teamviewer 14 on laptop with Windows 10, I have put in the ID and when I click connect it says Abort and reverts back to connect so it doesn't allow me to put in the password any suggestions of what I can do?

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  • JeanK
    JeanK Posts: 7,031 Community Manager 🌍

    Hello @AOBrien ,

    Thank you for your message.

    I recommend you to restart the TeamViewer service on both sides of the connection.

    -Execute run, type services.msc and press OK

    -Now find TeamViewer, and restart it by doing a right-click.

    Then, restart the TeamViewer application. It should work again.

    I hope this could help. If not, do not hesitate to contact us again.

    Cheers

    Jean

    Community Manager

Trustpilot

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