Error:Partner did not connect to router

Hi,

Everything has been working finr for weeks but tonight I keep getting the error 'Partner did not connect to router'. The laptop is outside that Im trying to connect to and I have confirmed it has internet access ok. I have tried with a PC and my Android to connect to the outside latop but keep getting this error - any ideas?

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TeamViewer 14

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Dfinston

also in my icon for remote commuter it shows. red box. yet in the other 2 computers for team viewer- don't see any red box. What is up

Dfinston

Getting the same error. help

Tried everything. Used **Third Party Product** and **Third Party Product** to see if router working and if Teamviewer got inadvertantly deleted .. It did not not.

I need to be able to use my full program that I want to use is Team Viewer.

no connection to partner.

partner did. not connect to the router

error code: waitforConnectFailed.

JeanK

Hello @blinky,

Thank you for your message.

I recommend you to restart the TeamViewer service on your laptop.

-Execute run, type services.msc and press OK

-Now find TeamViewer, and restart it by doing a right-click.

Then, restart the TeamViewer application. It should work again.

I hope this could help. If not, do not hesitate to contact us again.

Cheers

Jean