teamviewer

ghgs

how to exit teamviewer when exit buttion is grayed out

JeanK

Hello @ghgs

Thank you for your message.

If you are a user within a company profile:
The administrator of your license has probably set up a specific TeamViewer policy for your device. The policy contains the parameter Disable TeamViewer shutdown.
Please contact your company profile administrator for more detailed information.
You will find all the information you need about in our Knowledge Base article here: How to add a new settings policy.

If you are a single user:
This restriction is probably set up in your TeamViewer options.
Please check if the option Disable TeamViewer shutdown is unticked (as below):

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean