Custom client deployment - Client ID is wrong
When using our custom branded client, it is not showing correct user IDs. It is showing t53498534 IDs and similar to this. When using the standard client, no problems.
The settings/options for the custom branded client are so minimal, I can't imagine how this could be a settings issue.
Any help is greatly appreciated. It's a shame that this is how Support is administered for a premium paid service like this.