Error message setting up remote connection with Chromebook

smithbluejohn
smithbluejohn Posts: 1
edited May 2023 in General questions

get the error message - when setting up a new remote connection to my chromebook. How do I add an authenticated connection to my Chromebook?

'At least one authenticated connection to this computer is required in order to send messages. Please establish a connection to the computer, after that you won't need to authenticate again to send messages to that computer.'

 

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  • JeanK
    JeanK Posts: 7,034 Community Manager 🌍

    Hello @smithbluejohn

    Thank you for your message.

    This message pops up when you want to use the chat functionality with a computer, without having established a remote connection before.

    To get rid of this, connect once to this device (via password) and close the connection.

    The next time you connect or want to chat with the device, this message won't appear again.

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers,

    Jean

    Community Manager