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Control Remote Computer GUI not showing

I've installed Teamviewer 14.6.2452 H on my Xubuntu 18.04 laptop and, although it appears to have installed OK, the Show status dialog is only displaying the "Allow Remote Control" area - there is no "Control Remote Computer" area (which I need).

I've tried resizing the window but it only moves, does not resize.

Any help on this would be appreciated. Thanks!

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  • @rolandg wrote:

    hi,

    could it be, that you have installed  'teamviewer-host' ?

    br
    Roland


    Thanks Roland. I think you've hit the nail on the head there. It occurred to me as a possibility shortly after I posted, but it's helpful to know that someone else agrees.

    I had downloaded and installed using

    Ubuntu, Debian

    *.deb package 14.6.2452
    x86 64bit x86 32bit

    from https://www.teamviewer.com/en/download/linux/

    so I don't know how I ended up with TV Host rather than TV?

  • Yuri_T
    Yuri_T Posts: 2,022 Moderator

    Hi @Gobmeister ,

    Thank you for your post.

    Please uninstall the Host module and install Full version from here.
    (Please also check if your OS is supported.)

    Finally,  this article would be helpful for you in order to understand 4 types of TeamViewer modules.

    All the best, Yuri

    Community Moderator/ コミュニティモデレーター
  • Already done and sorted. Thank you. I think the link I originally downloaded from was incorrect. I ended up installing version 13 and then upgrading to 14 from within the software.
  • Yuri_T
    Yuri_T Posts: 2,022 Moderator

    Hi @Gobmeister ,

    Thank you for your post.
    I am glad that has been solved. Please do not hesitate to post again if you have any other questions in the future.

    Best regards, Yuri

    Community Moderator/ コミュニティモデレーター
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