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Activation number doesn't work anymore

I bought TeamViewer 11, trying to install in another remote client sends a message showing wrong activation code... could you please help me?

Comments

  • Ying_QYing_Q Posts: 853

    Hi @keihinmx,

    Thank you for posting.

    Can you kindly check out the license key from your TeamViewer invoice please, then try the license activation again by TeamViewer -> Extras -> Activate license -> input license key. Please note that the license key can only be used on the same version of license key (TeamViewer 11 license on TeamViewer 11 software) and including '-' (dash).

    Or simply contact TeamViewer Support Team for individual assistance. 

    Regards

    Ying_Q

    Chinese Community Moderator [on leave]
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