Need help for my andriod device

Dear Support Team

This  is my request support for my mobile. I am using Sony Xperia X5 the mobile pattern is in lock mode now which is forgot and data is very important. Now I had tried each and every possibility for getting back up but no luck found. 

Can you people please suggest me can I copy my mobile files in either ways. 

I know the iP address of my handheld
​ in which ​Teamviewer is installed(Free User)

Please help me how to proceed further. 



Rehman Shareef 

[telephone number removed]