link icon
Ask The Community

The remote teamviewer is running an old version when connecting from windows desktop to windows phon

I would like to remote control a windows phone 10 from windows desktop. Installed TV quick Support from Microsoft Store version 12.3.77664 QS . When I try  to connect from desktop to control WP10 I receive a "Remote teamvier is running an old version.." message that say that I should to update the remote teamviewer. But there is no newer TV for WP 10. I tried it first with the most update desktop version  then vith an older 12.0.214399 version but no luck.

Any idea?