computer off line

tarapa

I have always been able to access my friends computer remotely without any need for passwords etc

I have a list of 4 computers I can access

Since she had a power cut yesterday her is showing as off line

She definitely has internet

Could the IP address have changed?

It says ready to connect her end.

Or have I been flagged for commercial use?

Esther

Hi @tarapa 

Thanks for your post.

Did you already check whether the TeamViewer ID saved in your list is the same as shown on her TeamViewer application?

Thanks, Esther