How to disable Clipboard Transfer Notification?

amalla1970

After I Updated to version 15.0.8397 I have been getting "Clipboard Transfer Compleated" also "Clipboard Transfer Aborted" notifications.

How can I disable this notifications? they are in the way when I am doing an assistance to a customer and its taking me more time. Ther is also a File Transfer Notification that I would like to disable as well.

Can It be done?

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Accepted answers

JoshP

Hello all,

Thanks to everyone for their patience as we worked on resolving this issue.

The issue is resolved in the latest update to TeamViewer: [Windows] v15.1.3937 (Full) - Change Log

If you wish to stay up-to-date on the latest releases and their contents, I recommend subscribing to our Changelog forum via RSS

Thanks again for your continued support of TeamViewer!

All comments

DarellCraighead

Read the OP - we don't want to turn off clipboard synchronization. We want the popups on both sides to go away - they just started doing "announcments" on clipboard with current version and it **bleep**.

datadreamers

This is not an acceptable solution. I want clipboard transfer on, i just don't want these annoying popups every time I copy some text, like it used to behave in previous versions.

JoshP

Hello all,

Thanks to everyone for their patience as we worked on resolving this issue.

The issue is resolved in the latest update to TeamViewer: [Windows] v15.1.3937 (Full) - Change Log

If you wish to stay up-to-date on the latest releases and their contents, I recommend subscribing to our Changelog forum via RSS

Thanks again for your continued support of TeamViewer!

ss12

I also have the issue, it is very frustrating and I can't see how to turn it off. Hopefully TeamViewer will respond to this thread with a solution @TeamViewer @help

meglalo

Fix this please. Software dev 101:

1) Notifications are annoying and should be kept to an absolute minimum. They are certainly not appropriate for repetitive tasks like copying and pasting

2) If you must include them, at the very least allow users to switch them off

I cannot fathom how this got approved

shahidpm007

Yea, that solves the problem except you wont be able to copy and paste anything, so this option **bleep**

NMLSupport

New Bitmap Image.jpg Agreed! this needs resolution ASAP.

RickyShade

I'm amazed that they haven't been able to edit two lines of code and do a recompile yet. How?

Solhdeck

Sorry, but... I think you misunderstood the problem.

The pop-up doesn't show randomly, it shows when the clipboard changes

However, I'd like to have a silent sincronization, with no pop-ups at all

Thanks

JoshP

Hello all,

Thank you for your feedback regarding Clipboard Sync pop-ups.

Firstly, please know that the TeamViewer community is user-driven - many solutions and insights come from superusers and other users in the Community itself. While we cannot guarantee that a TeamViewer representative may see or reply to each post, we do our best to track and provide information and insight in to any issues we can.

Regarding Clipboard Synchronization, and the issue of pop-ups appearing randomly on both sides of the connection, please know this was not an intended feature; as such, our development team is actively looking in to the resolution, to prevent further unnecessary pop-ups.

We apologize for any inconveniences experienced, and thank you for your patience.

deloreandude

@DarellCraighead: Are you sure you're understanding the OP and the thread here? Every post has been about the application showing a notification about clipboard transfers, never once has community post notifications been mentioned.

@JoshP: Thanks for letting us know, please keep on the devs to make sure this gets resolved soon. I'm sure there are many more out there who are just as annoyed as we are. As others have stated, turning off the clipboard sync is just not an option.

G_Nelson

@RickyShade wrote:
I'm amazed that they haven't been able to edit two lines of code and do a recompile yet. How?

I agree. I think most users of TeamViewer understand the issues with version control, and migration of changes from DEV to PROD. But in this instance all the coder need do is comment out the call that displays these annoying notifications. No need to replicate the issue since there have been enough reports of the issue. Just make the simple edit and push out the updated code. I can't imagine why it's taking TeamViewer so long to fix this one, major issue.

sub780lime

Another +1 to this needing an immediate fix.

DarellCraighead

I don't understand why TeamViewer staff has failed to even post a reply here. Doesn't do a lot of good to have community-based support if the desired outcome is not possible - that requires the developers to react.

daniel347x

Wow! What a burden! These popups not only appear every time I "copy" something, even just locally, but they don't go away and they stack in a column that grows longer and longer without overlapping.

If I had not found this thread, I would have been in immediate crisis mode with my use of Teamviewer, looking for an alternative that just lets me work.

I hope this fix appears ASAP! Thank you.

deloreandude

I am also seeing this issue, it's extremely annoying when working with mulitple remote sessions and third parties. I received about 20 of these notifications in a short time span when copying files and text just on the remote computer, not even transferring anything from my workstation. This needs to be resolved, either fix it or enable a way to turn off the pop ups.

Kerstin_PO

Hi,

thanks a lot for all your replies and I'm very sorry for the inconveniences!

As @JoshP already posted it was not intended to show the notification on every local copy action (notifications have increased a lot since version 15.0). It seems not to happen on all environments, we could reproduce it only on some of our machines.

But the bug should be fixed and will be released as soon as possible.

I'll also check if we can realize a new option setting to disable them or to use the Windows notifications.

Best,

Kerstin

Best,

Kerstin

mengx8

So annoying!!!!

JoshP

Hello @DarellCraighead,

Thanks for your post.

While I do not have a specific ETA, as @Kerstin_PO stated the fix will be released as soon as possible.

We thank you for your patience, and apologize for any inconvenience.

DarellCraighead

Thanks @JoshP I missed her post or would have asked her.

CNC-Guy

Why is this fix taking so long?
Totally slowing my work to a crawl.
This is total annoying and unacceptable!!!

JoshP

Hello @DarellCraighead

That is ok!

I went ahead and marked their reply as the official answer to this thread for visibility, to ensure any other affected users see it first.

Please note that the thread marked as solved does NOT mean the issue is resolved.

This thread is marked as solved so that the official answer to the issue is seen by any affected users!

We will update this thread once the issue is fully resolved as well.

Doug98275

Any eta on when this will be released?

rlhannaford1

Will this be fixed any time soon? It mainly happens in excel and is SUPER annoying

mengx8

Why it's taking TeamViewer so long to fix this bug ???

talmog

So, 3 weeks on and still no solution?

talmog

So?
3 weeks since this post was replied by @JoshP and still no solution?
This should be as simple as putting a remark in the code to disable the handler that fire these popups.
If this was a security breach it would have been patched the next day.
Pathetic effort, TV!

aeg_tmg

@Kerstin_PO wrote:
Hi,
thanks a lot for all your replies and I'm very sorry for the inconveniences!
As @JoshP already posted it was not intended to show the notification on every local copy action (notifications have increased a lot since version 15.0). It seems not to happen on all environments, we could reproduce it only on some of our machines.
But the bug should be fixed and will be released as soon as possible.
I'll also check if we can realize a new option setting to disable them or to use the Windows notifications.
Best,
Kerstin
Best,
Kerstin

Kerstin,

If this is not working as intended then why have you not released a fix for it? It should be as easy as disabling the pop-up notifications until you've had time to actually test them.

While we're here, let's go ahead and head this off: most people probably don't want to see that pop-up every time a remote copy action occurs, either. In fact, just about everyone has asked that you provide the option to enable/disable this type of notification.

It seems that few customers are actually interested in this new "feature" or even appreciate it. Please consider doing more testing before rolling out such invasive changes.

Can you please provide an updated timeline for when we can expect this issue to be resolved?

@Kerstin_PO @JoshP

AramidX

Thanks Teamviewer,

I don't know how I've been able to live without a pop-up informing me of some copy paste action.. Lucky me, these pop-ups also spam on top of other applications, blocking access to less important functionality. Yeay!

Working in a corporate environment, I cannot access the teamviewer options and will probably wait years for another teamviewer update to trickle through.

Do you take yourself seriously as a software company? This is not the first Teamviewer blunder.

DarellCraighead

This was solved by and update 2 months ago.