New installations is not added to management Console

Teamviewer 14

New clients are installed via MSI-package, Registry-file and the Command:

TeamViewer_Host.msi" CUSTOMCONFIGID=xxxxxxxx IMPORTREGFILE=1 ALLUSERS=1 REBOOT=ReallySuppress /L*v %LocalPackageDir%\setup.log

In the Management-Console the Value for "Automatically Add Computer to Group" is set.

But the Clients don not show up in the management-Console.

Did work fine in Teamviewer 12, but can't get it to work with the changes made in Teamviewer 14

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TeamViewer 14

Accepted answers

Hello @olefisk,

Thank you for your message.

Make sure to put also the API TOKEN of your custom modules in your command line, so the assignment works correctly.

If you are doing a classic silent deployment, your command line should look like this:

msiexec.exe /i "path\TeamViewer_Host.msi" /qn IMPORTREGFILE=1 CUSTOMCONFIGID=<YOURCONFIGID> APITOKEN=<YOURAPITOKEN> ASSIGNMENTOPTIONS="--reassign --alias %ComputerName%"

If you want to deploy your devices to a specific group, you can also add the group ID:

msiexec.exe /i "path\TeamViewer_Host.msi" /qn IMPORTREGFILE=1 CUSTOMCONFIGID=<YOURCONFIGID> APITOKEN=<YOURAPITOKEN> ASSIGNMENTOPTIONS="--reassign --alias %ComputerName% --group-id g123456789"

You can find the group-id when logging into the Management Console, clicking on the group and checking the URL. At the end of the URL, you will find "g/123456789".

Note: Please remove the "/" in order to get your group-id.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean

All comments

Hello @olefisk,

Thank you for your message.

Make sure to put also the API TOKEN of your custom modules in your command line, so the assignment works correctly.

If you are doing a classic silent deployment, your command line should look like this:

msiexec.exe /i "path\TeamViewer_Host.msi" /qn IMPORTREGFILE=1 CUSTOMCONFIGID=<YOURCONFIGID> APITOKEN=<YOURAPITOKEN> ASSIGNMENTOPTIONS="--reassign --alias %ComputerName%"

If you want to deploy your devices to a specific group, you can also add the group ID:

msiexec.exe /i "path\TeamViewer_Host.msi" /qn IMPORTREGFILE=1 CUSTOMCONFIGID=<YOURCONFIGID> APITOKEN=<YOURAPITOKEN> ASSIGNMENTOPTIONS="--reassign --alias %ComputerName% --group-id g123456789"

You can find the group-id when logging into the Management Console, clicking on the group and checking the URL. At the end of the URL, you will find "g/123456789".

Note: Please remove the "/" in order to get your group-id.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean

Hi Jean

Thanks for the detailed information.

Sorry for the late reply, but I did have to do a lot of Testing.

I'm using the Application "EasyInstall" for deploying Teamviewer, and It seems that it causes some Issues using "Assignmentoptions", so I ended up with the following parameters which works:

msiexec.exe /i "path\TeamViewer_Host.msi" /qn IMPORTREGFILE=1 CUSTOMCONFIGID=<YOURCONFIGID> APITOKEN=<YOURAPITOKEN>

In the Teamivewer management-Console it is configured that new clients are places in a specific Group.

Best regards

Ole Fisker

No worries - I totally understand. ?

It is great to hear that you have now found the correct line to deploy your TeamViewer clients.

It is also interesting that the ASSIGNMENTSOPTIONS can cause problems with some deployment apps - we will forward this internally.

We wish you a good rest of the week and hope to see you soon again on the Community.

Cheers,

Jean

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