Hello,

I've just received the following email stating that my V7 licence will be updated to V9.

It is our top priority to ensure the best possible service quality and security for the connectivity solutions our users trust in. Therefore, we are happy to inform you that we will move our user base altogether to a modern architecture with a free and automatic license upgrade of versions 5-7 to TeamViewer 9, so all our customers benefit from recent improvements and security updates.
 
Your version will be upgraded automatically in the coming days via our auto-update feature. Otherwise, we kindly ask you to download and install TeamViewer 9 manually until January 15, 2020 as your current version will not work any longer with our server infrastructure from that day on.

I have some questions related to the upgrade:

1. Will my TV7 clients be updated automatically?
2. Will TV 9 connect to not updated V7 clients?
3. Can TV 11 and onward connect with TV9?

Thank you in advance for any help.

Les

Hi Marc,

I have been informed that the auto-update has already been enabled.

Thanks and best,

Esther

Hi @BadAnimal 

Thanks for your questions.

For TeamViewer 9 there are no command-line arguments available. 

The MSI can be downloaded from the Design & Deploy page as shown in @JeanK  screenshot above, but only if a Corporate license is attached to the TeamViewer account. A Premium license does not have the option of using the MSI.

The reg file can hold all sorts of settings like licenses, passwords and other settings you know from the TeamViewer options.

If you want you can contact the TeamViewer Support through our ticket portal and they can help you having a look at your reg file to tell you what's in it.

I hope this info helps you :-)

Best, Esther

Hi @BadAnimal ,

The MSI package is only for corporate license clients.
Therefore please check what type of licenses you have purchased.

If you have a corporate, please try to download MSI package from this article.

Hope this will be helpful.
All the best, 
Yuri

All I see is "Add Custom Module", I don't see "Download Installer".

OK, I figured out how to add my license! And now it says Premium instead of free.

I still don't see what you are seeing though, HELP PLEASE!!

Hi, I think my problem is that it says "Free" in my account, how can I add my license number?!

Thank you!

Hello @BadAnimal

You will be able to download the MSI package matching to your license in your Management Console, under Design & deploy as below:

Best,

Jean

Esther, looking for a Teamviewer 9 Host MSI file, does one exist?

hey Esther, can you give me a list of command-line options for the installer (like –silent, etc) for Teamviewer 9 Host?

Thank you!

Hi again, I started this position back summer of 2013 and the instructions for installing the host on my user's computers included the host file and a registry file. I was never told what the registry file did, I just assumed it had something to do with our licensing.

So, on new computers, do I just run the Teamviewer 9 Host file and don't worry about that registry file. Or do I still run that registry file?