How do I cancel support tickets?

I submitted a couple of support tickets the other day for the free version and want to cancel them. I'm moving on from TeamViewer and don't want to waste anyone's time. How can I go about canceling the tickets?

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Comments

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @Dweav79 ,

    Thank you for your post and we are sorry to hear that.

    Unfortunately, there isn't a way to cancel your support ticket once you have submitted.
    You can simply ignore the reply from our support team if you do not need it.

    However I would like to say if you change your mind and want to start using TeamViewer again feel free to contact us.

    All the best,
    Yuri

    Former Japanese Community Moderator