activation link expired
hi,
I'm working for company. The company created an account in TeamViewer for me, but I was on holidays. When I've came back to work, I was trying to active my account, but the activation link has expired. Now, when I want to login via desktop app I have window says "Your account needs to be activated. Please click re-send activation link". When I click it, it's opening a web browser tab (https://login.teamviewer.com/LogOn) When I want to login there I see this:
It's Error message about nothing. It's in Opera, Firefox, Chrome, Edge, IE, android mobile (normal and incognito mode). When I want to reset password I'm reciving a email about password reset, I'm redirected to the reset password site and I can reset it. But after that still I cannot login - same issue. No activation e-mail recived, after this first one. As TeamViewer admin in my company said he can only delete this account from company profile. C
Best Answer
-
Nevermind. It's fixed. I guess that my account needed to wait some time to request for one more activation. working now. Ticket to be closed without support.
5
Answers
-
Hello @KurpiosIT
Thank you for your post.
I show your account is confirmed and activated as of now.
Could you please let me know if you still experience the issue?
Thanks in advance.
Josh P.
Senior Community Moderator
---
0 -
Sorry for the confusing. This is my private account, but I'm talking about my business acount aleksander.kurpios@euvic.pl
0 -
Sorry for the inconvenience. The problem is on **Please do not post personal information** account
0 -
dear all,
any solution? I need to work with **Please do not post personal information** account0 -
Nevermind. It's fixed. I guess that my account needed to wait some time to request for one more activation. working now. Ticket to be closed without support.
5
