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activation link expired

I'm working for company. The company created an account in TeamViewer for me, but I was on holidays. When I've came back to work, I was trying to active my account, but the activation link has expired. Now, when I want to login via desktop app I have window says "Your account needs to be activated. Please click re-send activation link". When I click it, it's opening a web browser tab ( When I want to login there I see this:
2020-01-08 11_22_16-Clipboard.png
It's Error message about nothing. It's in Opera, Firefox, Chrome, Edge, IE, android mobile (normal and incognito mode). When I want to reset password I'm reciving a email about password reset, I'm redirected to the reset password site and I can reset it. But after that still I cannot login - same issue. No activation e-mail recived, after this first one. As TeamViewer admin in my company said he can only delete this account from company profile. C

Best Answer


  • JoshP
    JoshP Posts: 777 Senior Moderator

    Hello @KurpiosIT 

    Thank you for your post.

    I show your account is confirmed and activated as of now.

    Could you please let me know if you still experience the issue?

    Thanks in advance.

    Josh P.
    Senior Community Moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer

  • Sorry for the confusing. This is my private account, but I'm talking about my business acount [email protected]

  • Sorry for the inconvenience. The problem is on **Please do not post personal information** account

  • dear all,
    any solution? I need to work with **Please do not post personal information** account