Sign In request failed! The server did not respond

Ettijah Posts: 2 ✭✭
edited May 2023 in General questions

Today 16 Jan 20, received this message when try to login to teamviewer free account: "Sign In request failed! The server did not respond. Please try again." Can someone help and advise what is the problem? Thanks.




  • Ying_Q
    Ying_Q Posts: 2,587 Moderator

    Hi @Ettijah,

    Thank you for your post.

    Can you kindly try to reboot your device or restart TeamViewer client service then try login again the account please. 

    Hope the issue can be resolved by taking this action.



    Community Moderator/中文社区管理员
  • Ettijah
    Ettijah Posts: 2 ✭✭

    I Try same problem

  • ddenoy
    ddenoy Posts: 1

    I've got one too. It was in my account but I removed TV Host and wanted to rejoin. Now it won't let me. I've uninstalled three times, cleared out old machines from my account, made sure the server is not in the list anywhere but after numbers sign-on attempts from the host client, I am not able to add it. I get the 'Sign-in request failed message...'

    CS_ADMIN Posts: 2 ✭✭

    Same issue here, I've noticed that it only occurs on the hosts that had TV previously installed and display a "Trial period expired" message on the main screen

  • koby_ysa
    koby_ysa Posts: 1

    i have the same issue now

  • paulvickers
    paulvickers Posts: 1

    I have the same issue in I can no longer manage 90 devices.

  • Shull
    Shull Posts: 2 ✭✭

    i have the same problem/

    TV 11

    cant login and connect to any of my computers