link icon
Ask The Community

Business license. When i add a new computer it shows in unknown folder

I have a Business license on 8 channels. When i add new client computer in the teamviewer window throught "Connection" ->"Setup unattendent access" it apeears on contact list in new folder called "Неизвестно" (Unknown). Looks like every new remote computer appears in unknown folder, but i need they appears in specified folder. 

I dont see a settings option than allows show new computers automaticly in specified folder.

This problem starts one month ago. before it all computers appeared in folder "Мои компьютеры" (My computers).

How i can tune up my account so that all new computers shows in specified folder?

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!