Payed for Teamviewer but account still saying free.

Hi,  I payed for Teamviewer license, but the account is still saying free.

I clicked on the activation link, but it says it is assciated with another account.

Please help.




  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @michaelaltman 

    Are you sure you are trying to login with the email you paid for? Could you give attention if exist another email in the contract details?

    Best regards

  • PNAC
    PNAC Posts: 1

    Yes, I am. You sent me the activation e-mail to the same adress.