Cannot control on macOS Catalina

danteafk

I followed these instrutions, all lights are green, still cannot control the machine:

 

https://community.teamviewer.com/t5/Knowledge-Base/How-to-control-a-Mac-running-macOS-10-14-or-higher/ta-p/44699

Vatsilidis

Hi @danteafk 

What are you getting as an error that doesn't let you control your Mac remotely?

Could you provide a screenshot with ID & password erased?

What is the version of the MacOS and of the Teamviewer you are using?

Best regards