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Multiple companies connecting to the same computer

gmanea2005

I have a subscription and have installed TeamViewer on some of my customers' computers but ocasionally they need support from a different company that also uses TeamViewer? Is that possible, how and what about version conflict?

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Question

TeamViewer 14

Comments

DomLan

Hi @gmanea2005

Teamviewer always allows connection from a version equal to or higher than the target version. Eg.:

15 -> 14 OK

14 -> 14 OK

14 -> 15 KO

In your case I seem to understand, from the tag you entered, that you have a version 14.
In this case, whoever contacts you must have version 14 or the latest version 15 available.
Licenses: for TeamViewer it is sufficient that one of the two parties has a licensed version.

Regards

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