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Initializing Display Parameters????

I have no idea if I am posting in the right group or not.  I desperately need help figuring out why when I log on I am getting the display that reads "Initialling Display Parameters"???  I have looked at everything and even reinstalled Teamviewer and nothing has helped.  I can not log on to do my work.  Can anyone shed some light on how to fix this?  I am so frustrated with this and the fact that Teamviewer does not provide any help at all even to answer questions as to why something is or is not happening.

Feel free to email me at [email address removed]

Thank you

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