Already purchased but License still FREE
Hello,
I have purchased the License for 3 machines,
The payment is already finish and everything, but why does the license when i login to teamviewer is still listed as FREE?
Any help?
Thanks!
Comments
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Good afternoon,
Attached I send proof of transfer to the teamviewer license and never receive the key to use teamviewer.
Thanks
best regards
De: TeamViewer Accounting <noreply-accounting@teamviewer.com>
Enviada: 5 de março de 2020 20:27
Para: nelsonbarroso.cua@mail.telepac.pt
Assunto: Your TeamViewer Invoice for Customer Number - AccID 20237891
Dear Sir or Madam,
Thank you very much for ordering TeamViewer.
Enclosed with this mail you will receive your invoice.
All payments are made to TeamViewer Germany GmbH, D-73037 Göppingen.
For further questions concerning usage and licensing please visit our Support Area.
Best regards,
Your TeamViewer Team
-----------------------------
www.teamviewer.com
TeamViewer Germany GmbH * Jahnstr. 30 * 73037 Göppingen * Germany
Registration AG Ulm HRB 534075 * CEO: Oliver Steil, CFO: Stefan Gaiser0 -
I have the same exact problem. Please someone from Teamviewer contact me ASAP I've been trying to get in touch via phone for 3 days with no luck.
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Me too:
My company has had a license for years already and this has been a local license. I had never made an account because I did not nee d to. Now I have a new laptop and I am desperately truing to get it activate its license. It just will not work. :-{ I have done everything, making an account, logging in and trying to add our license to my account. Tried to activate it as with old activation code. No luck. I am at a loss. No way to get some support either, unbelievable. Not being able to speak or chat with someone is absolutely aggraviating. I am partly supportdesk my self and a very experienced IT pro. Just not being able to activate is beyond... Please help!
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