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can't open teamviewer on my Mac

when I try to open up my teamviewer icon in my launch pad , it acts like its opening for a second and then it just disappears and won't open up.

 

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  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @Mixwell8 

    have you seen this related article about how to set up the TeamViewer on your Mac?

    Also what version did you installed and what version of MacOS are you running?

    Best regards

  • Team_Samy1
    Team_Samy1 Posts: 0 Newbie

    What is the article? I am having the same problem where the app is on my dashboard and looks like it is opening but then doesn't do anything when I click on it.

  • Rognac
    Rognac Posts: 1 Newbie

    Had the same problem with macOS Big Sur. The login problem is due to the new security layer from TeamViewer.

    I solve this problem following these steps:

    • As mentioned in other posts you need to login into your account in TeamViewer.com
    • Next you will receive an authorization mail to trust your computer
    • Then open the TeamViewer app
    • Try to login to your account but most important: You need to write your user and password directly, NOT USE the saved password function, I mean you need to write your user and your password directly
    • Now the app will send you an authorization mail to trust your computer app and when confirmed the app becomes alive

    Tried many solutions and the only one which worked for me has been following these steps.

    I hope this may help you.

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