Hello,
I have only began using TeamViewer with this last year, and I have found that I've had a persistant problem with maintaining a connection with the remote computer. I am able to link my computer with the remote computer when I am sitting right in front of the remote one, but after a 1-3 days, the connection is lost even when I know that the remote computer is on (it runs 24/7) with team viewer activated.
I have tried to have someone else today manually send pictures of the remote computer id and password, incase it has been accidently changed with restarts or by another person; however I am confused on why the remote computer still says it's offline.
I'm not quite sure what to do now, before I would regularly go and manually reconnect every 3 days, but I am unable to do that now with travel restrictions.
Thank you in advance for your help!