Managing multi use cases on one network?
I'm thinking about getting some licenses but we have three departments with four different use cases and I'm wondering if this is even possible with one account.
1. IT Department Network Admins: Need unattened access to all computers and servers.
2. IT Department Help Desk: Need to be able to assist users by initiating remote sessions where the user allows the connection.
3. Service Department: Needs to be able to assist customers, probably with quick support. Should not have access to any onsite computers at all.
4. Software Department: These developers would need to be able to connect to their own computers from home on occasion. We need to have full logging of this senario.