About Backup from Teamviewer 13 to Teamviewer 14

it_employee

Good afternoon,

I would like to know about the procedure of updating from Teamviewer 13 to Teamviewer 14.

The most significant theme is to save contacts, polices and settings in Teamviewer Management Console. I have corporate license and i will upgrade soon.

Then i would like to know how i can update all users to the new version. Through Policy??

Thank you in advance

 

 

JeanK

Hello @it_employee,

Thank you for your message. ?

Don't worry - The upgrade will not affect any of your computers and contacts saved in all your TeamViewer accounts. All you need to do is to update the TeamViewer clients of your devices to the latest version and...

Yes, you can update all your clients to the latest version via TeamViewer policies.

The policies you need to add are: 

• Install new versions automatically with the parameter All updates (includes new major versions)
• Check for new versions with the parameter Weekly

You will find all the information you need about TeamViewer policies in our Knowledge Base article here: How to add a new settings policy 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Cheers

Jean

JeanK

Hello @it_employee,

Thank you for your message. ?

Don't worry - The upgrade will not affect any of your computers and contacts saved in all your TeamViewer accounts. All you need to do is to update the TeamViewer clients of your devices to the latest version and...

Yes, you can update all your clients to the latest version via TeamViewer policies.

The policies you need to add are: 

• Install new versions automatically with the parameter All updates (includes new major versions)
• Check for new versions with the parameter Weekly

You will find all the information you need about TeamViewer policies in our Knowledge Base article here: How to add a new settings policy 

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Cheers

Jean