No acces between versions

Djoum Posts: 1
edited May 2023 in General questions

I have 2 old OSX who accept only V12.0.223866 and I try to etablish the connection and it says that the version is our-of-date. I can't reach the place ,where the MacBook, is locate by myself.

Any solution

All the best



  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @Djoum 

    The free license users have not the feature to connect over older versions of the TeamViewer app, like the licensed users. 

    I would suggest you contact the support team for further information or to buy a license.

    Best regards