Ubuntu 20.04 - Teamviewer 12

Scottik Posts: 1

I have a licence for Teamviewer 12.
Can anybody tell me how to install this version please?
I download 64bit version from website:

sudo dpkg -i teamviewer_12.0.224194_amd64.deb
but it shows me errors:

Selecting previously unselected package teamviewer.
(Reading database ... 128375 files and directories currently installed.)
Preparing to unpack teamviewer_12.0.224194_amd64.deb ...
Unpacking teamviewer (12.0.224194) ...
dpkg: dependency problems prevent configuration of teamviewer:
teamviewer depends on libc6-i386 (>= 2.11); however:
Package libc6-i386 is not installed.
teamviewer depends on lib32asound2; however:
Package lib32asound2 is not installed.
teamviewer depends on lib32z1; however:
Package lib32z1 is not installed.
teamviewer depends on ia32-libs; however:
Package ia32-libs is not installed.

dpkg: error processing package teamviewer (--install):
dependency problems - leaving unconfigured
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu2) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Errors were encountered while processing:

After this I see Ubuntu app in applications. If I open it, shows me error:

The teamviewer daemon is not running!
teamviewer --daemon start

If I run sudo teamviewer --daemon start (or without sudo):

sudo teamviewer --daemon start
systemctl start teamviewerd.service
Failed to start teamviewerd.service: Unit teamviewerd.service not found.

non sudo
systemctl start teamviewerd.service
Failed to start teamviewerd.service: Unit teamviewerd.service not found.

Try with root / sudo ?

Any help please? Thank you



  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @Scottik 

    As you can see in the OS compatibility list, the version you are trying to install is not supported by version 12 of the Teamviewer app. 

    So, you have two options in order to make it work, to change the Linux version or the Teamviewer version.

    Best regards

  • TeacherNightOwl
    TeacherNightOwl Posts: 1
    edited December 2021

    I feel your pain @Scottik. I bought fours licenses (including one Corporate) from Teamviewer and, after they had my money, the only thing they wanted to do was sell me an upgrade. Their support for their broken product is a total joke. I ended up buying a **Third Party Product** license because Teamviewer could never get their product to work on our Ubuntu 16.04 LTS (or Windows 10). Later, I was able to create the necessary patch to make their junk work on our systems. And with Ubuntu 20.04 LTS it looks like I may have to do that again since Teamviewer is too lazy to.