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No Password

I'm trying to help my 87 year old Uncle. He has a Mac I have a PC. He downloaded the latest version and installed it (our versions were not compatible so the udate was necessary). I was able to connect with the ID he gave me (authenticating) but he did not have a password. All it showed was "-". I found what I believe to be the solution  Click Extras --> Options --> Security....

However he says when he clicks EXTRA there is no "Options". I am so close to being able to help him any suggestions. I don't know anything about his computer or IOS version.

Anysuggestions would be greatly appreciated


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