Entered wrong email id for activation by university

hasanzahid07
hasanzahid07 Posts: 1
in General questions

Dear All,

My university has entered wrong email ID to grant access to university PC to student in lock down period. The university is closed now. and verification link is going to wrong email address. How to access my account . I know username and password but it is asking for device authorization.

Thanks and regards

Zahid

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Comments

  • JeanK
    JeanK Posts: 7,040 Community Manager 🌍

    Hello @hasanzahid07,

    Thank you for your message and welcome in the TeamViewer Community! ?

    As customer data is being only processed by our customer support, please get in touch with the administrators of the purchased license. They will need to contact our support.

    There is, unfortunately, nothing we can do as a Community team. I thank you in advance for your understanding. ?

    Best,

    Jean

    Community Manager

Trustpilot

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