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Unspecified Error

When I try to add a computer to my dasboard I get "Unspecified error".  No other indication what is wrong.  He

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  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍

    Hello @Bart611,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Maybe your computer is already added under a different name. Could you please check? ?

    Best

    Jean

    Community Manager

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • garrysailor
    garrysailor Posts: 2 ✭✭
    edited June 2021

    I have a PC (with TeamViewer installed) and my mobile phone (with Teamviewer installed too).

    They can connect one to other, but when I try to add my mobile to dashboard - I get a message "Unspecified error".

    Now my dashboard contain ONLY ONE device - my PC.

    Can anybody help me?

    PC: Dell G5, Win10. TeamViewer vers. 15.16.8 (32-bit)

    Mobile: Samsung M-115F, Android11. TeamViewer vers.15.18.83 CL

    Thanks in advance!