a stranger showed up in my recent connections

LeMiller
LeMiller Posts: 1
in General questions

I found a stranger namd FIONA showed up in my recent connections. I haven't use the pc from May 24 to 30, so this stranger may built a connection during this period. But the log before May 26 is missing, I don't know whether the log was deleted by teamviewer itself or this stranger.

I'm so worried now, what or how can I figure out what connection had been built between my pc and this stranger?

or any ideas to find out who is this stranger?or how to get more help from teamviewer?

thanks!

Tagged:

Comments

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @LeMiller

    Thank you for your message and welcome to the TeamViewer Community! ?

    Security is an important matter and it's important looking after things like this. ?️‍♂️

    Unfortunately, the logs are the only visible mark of TeamViewer connections. If these have been deleted, you won't be able to figure out when and who did them.

    If you have been scammed, you can report the scam here: https://content.teamviewer.com/en/report-a-scam/

    Best,

    Jean

    Community Manager

Trustpilot

Categories

This Week's Leaders