Created a company instead of joining one

corycarrillo
corycarrillo Posts: 2
in General questions

Hello,

I'm a new user who created an account to join my company's premium account and I accidentally created a new company. How do I delete that and join theirs?

 

Thanks

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @corycarrillo,

    Thank you for your message and welcome to the TeamViewer Community! ?

    First, you will need to delete your company profile:

    Once this is done, the administrator of your license will need to add you to the company profile:

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

     

    Community Manager

  • corycarrillo
    corycarrillo Posts: 2

    Thank you so much, I called customer service and those were the exact steps they gave me and it works.

     

     

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @corycarrillo,

    Ufff...I'm glad I didn't tell you something wrong, then! ??

    Thanks for your feedback - if you have any question, do not hesitate to come back!

    Take care ?

    Jean

    Community Manager

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