I Did not Receive the Email With the License code after purchase

it-egyptgold Posts: 1
edited May 2023 in Licensing

Dear Support Team

I've Just purchased TeamViewer Remote Access Base: 3 devices , I got the order confirmation email But the License Email did not arrive yet


Kindly Advice



  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍

    Hello @it-egyptgold,

    Thank you for your message and welcome to the TeamViewer Community! ?

    According to the system, you should have received the license.
    Could you confirm on your side, please?

    Best regards


    Community Manager