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Help! Lost access to 400+ clients which are now on an old version ? And my license is showing FREE w


since today i can't access our machines spread around the globe AND since a few days our license is shown as free out of nowhere. The clients are not accessible / managed by humans so we need TV access. 

Best Regards



  • JeanK
    JeanK Posts: 4,219 Moderator

    Hello @pp6,

    Thank you for your message and welcome to the TeamViewer Community! ?

    As you cannot login to submit a support ticket, please contact our customer support via phone:

    They will help you solving your license issue. ?

    Best regards


    French Community Moderator
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