Help! Lost access to 400+ clients which are now on an old version ? And my license is showing FREE w

pp6

Hello,

since today i can't access our machines spread around the globe AND since a few days our license is shown as free out of nowhere. The clients are not accessible / managed by humans so we need TV access. 

Best Regards

JeanK

Hello @pp6,

Thank you for your message and welcome to the TeamViewer Community! ?

As you cannot login to submit a support ticket, please contact our customer support via phone: https://www.teamviewer.com/en/support/contact/

They will help you solving your license issue. ?

Best regards

Jean