How do I know if my desktop is hacked?

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kimberker
kimberker Posts: 1
in General questions

Hello, there was once a connection from an outsider but i was away shortly because I thought that if a person was trying to connect, it will prompt me to accept but it did not. Instead, the person has access to my desktop. How do i know if my desktop is hacked by them?

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi @kimberker ,

    Thank you for reaching out to us.

    There are 2 ways to make a connection.

    Attended access: Accessing to a device is only possible with both its TeamViewer ID and random password is shared with a local side, or a remote side must click "accept" when a local side try to connect via connecting prompt for confirmation. 

    Unattended access: If you setup a personal password or an  easy access, a local machine can connect to your PC anytime without asking your permission. 

    When you find a suspicious connection, please feel free to reach out to our team via a ticket.
    You can submit a ticket from here.

    Hope this information will be helpful.

    Kind regards,
    Yuri

     

    Former Japanese Community Moderator
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