Have been interacting for days with a Beaglebone based client. Today however, it simply went gray in my inventory. Reloading IOT does not help. My local user on site is able to verify that the beagle is still on network/wifi, has even same IP address it always did. Running ...agent status shows no obvious sign of error:
● teamviewer-iot-agent.service - teamviewer-iot-agent provides remote access to your gateway.
Loaded: loaded (/lib/systemd/system/teamviewer-iot-agent.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2020-06-18 19:44:04 PDT; 3 days ago
Process: 1030 ExecStart=/usr/bin/teamviewer-iot-agent -d (code=exited, status=0/SUCCESS)
Main PID: 1146 (teamviewer-iot-)
Tasks: 39 (limit: 4915)
Memory: 29.7M
CPU: 25min 48.767s
CGroup: /system.slice/teamviewer-iot-agent.service
├─1146 /usr/libexec/teamviewer-iot-agent/teamviewer-iot-agent -d
├─1147 tvLaunch
└─1362 /usr/libexec/teamviewer-iot-agent/mosquitto -c /var/lib/teamviewer-iot-agent/local.conf
Any idea how it could get lost like this? And how I get it back without local intervention? Although this device has luxury of a local user to intervene, that is not the plan for other devices - cannot afford for them to simply "go dark".
FWIW, another member of same inventory group remains on line and accessible.