The license you tried to activate is already activated on another TeamViewer account.

1234563

Yesteday we bought 3 remote licences and when I try to acctivate, one of its says:

"The license you tried to activate is already activated on another TeamViewer account."

I emailed support and i didn´t got a reply.

Yuri_T

Hi @1234563 ,

Thank you for your post and welcome to the community ?

I confirmed that your support ticket has been in a queue and our support team will answer in order. We are currently facing a large number of requests and we are all trying our very best to cover it.

I apologize for the delay and we thank you for your patience.

Kind regards,
Yuri