TeamViewer license

MichelaO

I have license on my first pc but when I try to connect from un other pc, connection is closed because ( say the message) the use is not personal. I have connect the two pc, one license is not enought? 

Esther

Hi @MichelaO 

Yes - only one side of the connection needs a license.

Please make sure that you are logged in with your licensed account so that the software can recognize the license.

Best, Esther

MichelaO

I still have problem: the software doesn't recognised my license and stil blocks the connection from my pc connected. what can i do?

MichelaO

I have the same problem: i have bought licence but when I try to connect from my pc ( that I have connected) the software blocks the connection because the use seems to be without regular licence. can you help me? 

Fiona_G

Hi @MichelaO,

Thanks for your reply.

As TeamViewer system records show that you have ongoing communication about your license with TeamViewer Support Team, kindly reply to the ticket for further assistance and communication please.

Kind regards,

Fiona