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TeamViewer License

Good afternoon, we bought the TeamViewer, it is normal to appear "demo version" "license has expired" in the settings?

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  • Hi,

    On my account I still have a worning saying "5 DAYS REMAINING", this is very stressing because I understand that I will have to pay again. 

    How to fix this properly?

    Thanks.

    Khaled Ayad

  • Scotty
    Scotty Posts: 492 Staff member 🤠

    Hi Khaled,

    This is not broken. This is normal and expected behaviour.

    Only one of the Fields under "Help" > "About TeamViewer" needs to show a license. As long as you are logged in, you will not lose your license and you will not have to pay again.

    If there was an issue, we would display it on the front of the software. But you can see when you sign in that the "Trial" message goes away because your license has taken effect.

    -Scotty

    Senior Moderator
    Did my reply answer your question? Why not accept it as a solution to help others?
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