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No device authorization email

I can not log in to my other account because no device authorization link is sent to me. Need to get on it to change my payment information.

Tried messaging a mod to submit a ticket for me JoshP but no response yet. Now I can not seem to make private messages?

Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @SophiaLYB ,

    Thank you for your post and I apologize for any inconvenience caused.

    I sent an private message to check if the support ticket has been submitted.

    Could you please check for me so I will assist you further.

    In the meantime, if you have business, premium or corporate license, please feel free to call our support team.

    Kind regards,
    Yuri

    Former Japanese Community Moderator