Trusted device authorisation email never received
I'm trying to log in to TeamViewer Free on a Windows 10 laptop and have received a message that I need to authorise the computer. I've used that computer many times before with TeamViewer. I'm also prompted when I log into the teamviewer.com website from Firefox.
However the authorisation message never arrives in my email. I've checked my junk mail folder, although junk mail is disabled on that account so nothing should go there anyway. I've waited hours and no message has come through.
How can I get the authorisation message, or request it be resent?
I don't have two-factor enabled so I believe I'm stuck needing the authorisation message which never arrives.
Note - it is NOT for the email that this community profile is set up with. I had to sign up for another account just to post this and ask for help, because the community page also requires authorisation for a new device ?