link icon
Ask The Community

Who is using the channel

How can  i see as administrator , which user is using the aviable channel(s) ?

And can i discconect the active connection ?

Best Answer


  • Good morning, I need to know if there is a way to see who use a license of my corporate license

    Is there this possibility into Management Consolle?



  • Jeon
    Jeon Posts: 1

    Does it work same on Mac?

    I cound't find "Channel Use" on my Teamviewer running on Macbook Pro. 



    @Jonathan wrote:

    Hi Pasch,

    Thanks for your post!

    You can view who is using a channel on the license by clicking Help>About TeamViewer. You will see a link in the About info box that reads Channel Use.

    2017-04-13 15_55_33-Current License User.png















    If a user is using one of the channels, the Channel Use info box will show the TeamViewer ID of the machine that is using the channel. You can  search the ID in the search bar on your computers and contacts list to check if this device is part of your account.

    Currently there is not an option to terminate the open session from your side. You can always reach out to your local support center to have the session terminated.

    I will submit a feature request to our Product Management team to consider adding the option to terminate open sessions from the Admin console.

    All the best,



  • Hi.

    I have a Premium license with two channels.

    I can't see Channel use...


  • Can you request a BAN button that deny access to the channels too?

  • User234256432
    User234256432 Posts: 1 Newbie

    Hi @Jonathan ,

    Is there any update on the feature request you did in 2017 ? As an admin, am i still not able to terminate the active session if required ?



Sign In or Register to comment.