Team viewer 14 monitor driver can't install

I can't install monitor driver in advanced settings.

"The monitor driver installition has failed"

What is the problem?

TV14 / Windows 10 / 1809 Update

Thanks for help.

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Thank you for your post.

Can you please try to install the driver manually via the local Device Manager?

For further information regarding the monitor driver, please look at the following Knowledge Base article: How to turn the remote screen black

If you have any further questions, please do not hesitate to contact us again

Best,
Natascha